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Privacy Policy

Privacy Policy

Last updated: August 2026

Zotty LTD (“Zotty”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit or use zotty.net, submit an enquiry, communicate with us, subscribe to our communications or otherwise interact with our website.

We process personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), where applicable.

1. Who We Are

The website zotty.net is operated by Zotty LTD.

For privacy-related questions or requests concerning your personal data, you may contact us through the contact details provided on our website.

2. Personal Data We Collect

Depending on how you interact with our website, we may collect different categories of personal data.

Information you provide to us

This may include:

  • name;

  • company name;

  • professional role or position;

  • email address;

  • telephone number;

  • country or business location;

  • information contained in your enquiry;

  • product or quotation requirements;

  • information provided when communicating with us by email, telephone or WhatsApp.

Technical information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address;

  • browser type and version;

  • device type;

  • operating system;

  • approximate location derived from technical information;

  • pages visited;

  • referring website;

  • date and time of visits;

  • interactions with website content;

  • technical and diagnostic information.

Some of this information may be collected through cookies, analytics technologies, pixels and similar technologies.

3. How We Collect Personal Data

We may collect personal data:

  • when you submit a contact or enquiry form;

  • when you request product information or a quotation;

  • when you subscribe to our newsletter;

  • when you contact us by email or telephone;

  • when you communicate with us through WhatsApp;

  • when you interact with our website;

  • through cookies and similar technologies;

  • through analytics and advertising technologies, where permitted by applicable law and subject to applicable consent requirements.

4. How We Use Personal Data

We may use personal data for the following purposes:

Enquiries and business communication

We may use information submitted through our website or other communication channels to:

  • respond to enquiries;

  • provide product information;

  • prepare quotations;

  • communicate with prospective and existing business customers;

  • discuss availability and commercial requirements.

Business and contractual purposes

Where necessary, we may process personal data to:

  • establish and manage business relationships;

  • process and administer orders;

  • communicate about transactions;

  • arrange delivery or logistics;

  • manage payments and related business administration;

  • comply with contractual obligations.

Website operation and security

We may process technical information to:

  • operate and maintain our website;

  • protect the website against spam, abuse and fraudulent activity;

  • detect and prevent security incidents;

  • troubleshoot technical problems;

  • improve website performance and usability.

Analytics

Where the required consent has been obtained, we may use analytics technologies to understand how visitors use our website and to improve our content, navigation and services.

Marketing

Where permitted by applicable law and where the required consent has been obtained, we may use personal data to:

  • send newsletters;

  • provide business updates;

  • communicate information about products and services;

  • measure the effectiveness of marketing communications.

You may unsubscribe from marketing communications at any time.

5. Legal Bases for Processing

Depending on the circumstances, we may rely on one or more of the following legal bases under the GDPR:

Performance of a contract

We may process personal data where this is necessary to take steps at your request before entering into a contract or to perform a contract.

Legitimate interests

We may process personal data where this is necessary for our legitimate business interests, provided that those interests do not override your fundamental rights and freedoms.

This may include:

  • responding to business enquiries;

  • managing professional relationships;

  • maintaining website security;

  • preventing fraud and abuse;

  • improving our website and services.

Legal obligations

We may process personal data where necessary to comply with applicable legal, accounting, tax or regulatory obligations.

Consent

Where required, we may request your consent before processing personal data for specific purposes, including certain marketing, analytics, advertising or other non-essential tracking activities.

Where processing is based on consent, you may withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

6. Contact and Enquiry Forms

Our website may use Wix Forms to allow visitors to contact us and submit business enquiries.

Information submitted through a form may include your name, company, email address, telephone number, country and the contents of your enquiry.

We use this information to respond to your request and, where applicable, provide quotations or discuss potential business relationships.

Information submitted through an enquiry form is not automatically treated as consent to receive marketing communications.

7. Newsletter and Marketing Communications

If you subscribe to our newsletter or other marketing communications, we may process your email address and related subscription information.

Marketing communications may include:

  • product availability updates;

  • wholesale information;

  • company news;

  • business communications;

  • other information relevant to professional customers.

Where consent is required, marketing communications will only be sent after obtaining the appropriate consent.

You can unsubscribe at any time by using the unsubscribe option included in our communications or by contacting us.

8. Analytics and Tracking Technologies

We use cookies and similar technologies to operate our website, understand website usage and, where permitted, support marketing and advertising activities.

These technologies may include:

  • Wix Analytics;

  • Google Analytics;

  • Google Tag Manager;

  • Meta Pixel;

  • cookies and similar tracking technologies;

  • other technologies that may be introduced as our website develops.

Non-essential analytics and advertising technologies are intended to operate in accordance with applicable consent requirements.

Our website may provide a cookie consent mechanism that allows visitors to accept, reject or manage non-essential cookies.

9. Wix Services and Wix Analytics

Our website is hosted using Wix and may use Wix services for website operation, security, analytics and related functionality.

Wix may process certain technical and usage information in connection with the operation of our website.

The exact information and cookies processed may depend on the Wix services and settings enabled on our website.

10. Google Analytics

We may use Google Analytics to understand how visitors interact with our website.

Depending on the configuration, Google Analytics may process information such as:

  • device and browser information;

  • approximate geographic information;

  • pages visited;

  • traffic sources;

  • interactions with website content;

  • technical identifiers;

  • usage information.

Where required, Google Analytics is configured to respect applicable consent requirements.

Google provides consent mechanisms for communicating user choices relating to analytics and advertising technologies.

11. Google Tag Manager

We may use Google Tag Manager to manage website tags and integrations.

Google Tag Manager itself is primarily a tag-management system. Individual tags configured through the system may collect information or use cookies depending on the services implemented on the website.

Technologies deployed through Google Tag Manager may therefore be subject to separate consent requirements.

We aim to configure these technologies in accordance with applicable privacy and consent requirements.

12. Meta Pixel

We may use Meta Pixel to understand website interactions and measure the effectiveness of advertising campaigns.

Depending on its configuration, Meta Pixel may process information such as:

  • website interactions;

  • page visits;

  • technical information;

  • browser and device information;

  • advertising-related identifiers.

Where required, Meta Pixel and related advertising technologies will only be used after obtaining the appropriate consent.

13. WhatsApp

Visitors may contact Zotty through WhatsApp where this communication option is available on our website.

If you contact us through WhatsApp, we may receive information associated with your WhatsApp account, including your telephone number, profile information and the content of your communications.

We use this information to communicate with you and respond to your business enquiry.

WhatsApp is operated by a third-party service provider and its own terms and privacy policies may also apply.

14. Google reCAPTCHA

We may use Google reCAPTCHA to protect website forms and functionality against spam, abuse and automated submissions.

reCAPTCHA may process technical information relating to your interaction with the website, browser, device and network environment.

This technology is used to help distinguish legitimate users from automated or malicious activity.

15. Google Maps

Our website may use Google Maps to display locations or geographical information.

When you interact with Google Maps functionality, Google may process technical information and information about your interaction with the service.

Google's own terms and privacy policies may also apply to your use of Google Maps.

16. Third-Party Service Providers

We may use third-party providers to operate and improve our website and business.

Depending on the services used on our website, these may include providers of:

  • website hosting and infrastructure;

  • analytics;

  • advertising and marketing;

  • email and newsletter delivery;

  • communication services;

  • security and anti-spam services;

  • mapping services;

  • payment services;

  • logistics and delivery services;

  • technical and IT support.

We aim to use service providers that provide appropriate safeguards for personal data.

17. International Data Transfers

Some third-party service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we take appropriate measures to ensure that the transfer is carried out in accordance with applicable data protection legislation.

Depending on the circumstances, appropriate safeguards may include:

  • an adequacy decision adopted by the European Commission;

  • Standard Contractual Clauses;

  • other legally recognised transfer mechanisms.

The specific location and safeguards applicable to a particular service may depend on the configuration and terms of that service.

18. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required or permitted by law.

Retention periods may depend on:

  • the nature of our relationship with you;

  • whether an enquiry or transaction is ongoing;

  • legal, accounting or regulatory requirements;

  • the need to resolve disputes;

  • legitimate business requirements.

Marketing subscription information may be retained until you unsubscribe or the information is no longer required for the relevant purpose, subject to applicable legal requirements.

19. Data Security

We take reasonable technical and organisational measures designed to protect personal data against:

  • unauthorised access;

  • accidental loss;

  • destruction;

  • alteration;

  • unauthorised disclosure;

  • misuse.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

20. Your Data Protection Rights

Subject to applicable law, you may have the following rights:

  • the right to be informed about how your personal data is processed;

  • the right to access personal data we hold about you;

  • the right to request correction of inaccurate or incomplete information;

  • the right to request deletion of personal data in certain circumstances;

  • the right to request restriction of processing in certain circumstances;

  • the right to object to certain processing;

  • the right to object to direct marketing;

  • the right to data portability where applicable;

  • the right to withdraw consent where processing is based on consent;

  • rights relating to automated decision-making and profiling, where applicable.

These rights are subject to the conditions and exceptions provided by applicable law.

21. Exercising Your Rights

If you wish to exercise any of your data protection rights, you may contact Zotty through the contact details provided on our website.

We may request additional information where reasonably necessary to verify your identity and protect personal data from unauthorised disclosure.

We will respond to valid requests within the timeframe required by applicable data protection law.

22. Cookies and Cookie Preferences

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to operate correctly and may not be disabled through our cookie management tools.

Other cookies, including certain analytics, advertising and functional technologies, may require consent depending on applicable law and how they are configured.

You can manage your cookie preferences through the cookie consent mechanism available on our website.

You may also manage cookies through your browser settings.

For more information about cookies and tracking technologies used on our website, please refer to our Cookie Policy.

23. Withdrawal of Consent

Where we rely on your consent to process personal data, you may withdraw that consent at any time.

Depending on the type of consent, you may:

  • change your cookie preferences;

  • unsubscribe from marketing communications;

  • contact us directly.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

24. Complaints

If you have concerns about how we process your personal data, we encourage you to contact us first so that we can investigate and attempt to resolve the issue.

You also have the right to lodge a complaint with the competent data protection supervisory authority in accordance with applicable law.

25. Third-Party Websites

Our website may contain links to websites, platforms or services operated by third parties.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

26. Children's Privacy

Our website and services are primarily intended for professional and business users.

We do not knowingly seek to collect personal data from children.

If you believe that a child has provided personal data to us, please contact us so that the matter can be reviewed.

27. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • changes to our website;

  • changes to the services and technologies we use;

  • changes in applicable laws or regulatory requirements;

  • changes to our data processing practices.

Any updated version will be published on this page with a revised “Last updated” date.

28. Contact

For questions concerning this Privacy Policy, personal data or your data protection rights, please contact Zotty LTD through the contact details available on zotty.net.

Last updated: August 2026

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